Title: Remarketing Accounts Payable and Title Representative (Non – LO –No Consumer Contact)

Job Status: Full Time/Salary Department: Remarketing

Reports to: Remarketing A/P and Titling Supervisor Amount of Travel Required: None

Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 200,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance.

POSITION SUMMARY:

The Remarketing Accounts Payable and Title Representative position exists to review large volumes of Accounts Payable invoices and research loan files to determine the appropriate Conveyance action.

ESSENTIAL FUNCTIONS:

• Researches special circumstances to determine what options are available and collaborates with appropriate parties to develop solutions.

• Reviews documents for newly assigned properties to determine if additional steps are needed to prepare the property to be sold.

• Collaborates with Asset Manager to determine appropriate action.

• Completes conversions of homes from personal to real property and obtains manufactured home titles. Completes the appropriate documents to convey ownership to the buyer once the property is sold.

• Reviews payment requests to ensure that the supplier is set up, payment is approved, and all requirements are met.

• Processes a large volume of payments in a timely manner and ensures that accurate detail is entered into the system.

• Monitors payments and sends the appropriate documentation to be imaged.

• Determines if a home is covered by an insurance policy, reviews documents and photos, collaborates with Asset Manager, and when necessary, files an insurance claim.

• Follows up on claims and if insurance proceeds are paid as a result of the claim, applies proceeds to the asset.

• Documents calls from customers, prospective buyers, contractors, closing companies, and others and either assists or routes them to the appropriate person to help with their request.

• Performs other job duties as assigned.

QUALIFICATIONS:

• High School Diploma or Equivalent required. College degree preferred.

• Effective written and verbal communication skills along with solid computer skills, and the ability to cross train within the Remarketing Operations Department.

• Must have basic knowledge of the repossession process, 10 key skills or title experience is helpful.

• Efficient with Word, Excel, and Outlook programs.

• Must have a positive attitude, quality minded, work well in a team environment, and possess the ability to build and maintain effective relationships.

• Must be able to process a large volume of work with high degree of accuracy, and ability to research and develop plans of action for any challenges that arise.

• Ability to multitask and work efficiently with time constraints.

• Great attention to detail and organizational skills.

• Great problem-solving and decision-making skills with leadership background.

• Ability to work in a team environment and build strong relationships.

PHYSICAL DEMANDS:

• Must be able to remain in a stationary position 75% of the time.

• Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.

• 75% communication methods completed over the phone.

• Must be able to exchange accurate information at all times.

• Ability to identify and assess account status and determine appropriate process.

• Constantly works in an indoor temperature controlled, sealed window office environment.

BENEFITS:

• Medical and Dental Plan with Prescription Coverage and Vision

• 401(K) includes 100% company match of the first 4%

• Paid time off days (PTO), paternal leave, and holidays

• Enjoy coming “home” to our brand new, state-of-the-art Home Office

• Robust wellness programs, on-site workout facility, and restaurant

• Tuition Assistance for your first degree!

• Work-life balance

• Community involvement including Volunteer Paid Time Off (VTO)

• Collaborative and energetic work environment

• Professional development and promotion opportunities

• Generous BONUSES!!!