Job description

Join our AVIS/BUDGET (Agency) Rent-a-Car team in Kannapolis/Concord! The Rental Sales Agent is responsible for greeting customers, processing rentals and selling optional services, answering telephone calls, and responding to customer questions. competitive hourly wage and bonus plan.

Responsibilities:

• Greet customers, disclose rates, terms and conditions of rental, and obtain customer signatures
• Use effective sales techniques to encourage customers to utilize service options
• Receive telephone calls and handle customer-related issues
• Complete, review and submit various reports to supervisor
• Maintain and update rental agreement files
• Complete car exchange requests in computer system
• Communicate with shuttle drivers
• Perform related responsibilities as assigned or required including turning around cars

Training is provided and benefit includes:

• Flexible work hours
• Paid time off
• Free checking/savings account

Skills:

• Use effective sales techniques
• Knowledge and skill in the operation of car reservation software (training provided)
• Demonstrate effective interpersonal and communication skills with customers
• Manage stressful and unusual situations while maintaining good customer relations
• Process all paperwork according to policies and procedures
• Present a professional, enthusiastic attitude through effective communication skills

Job Type: Part time

Experience:

• Sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Location:

• Kannapolis, NC and Concord NC (Preferred)

License:

• Driver's

Job Type: Part-time

Pay: $11.00 - $14.00 per hour

Work Remotely

• No

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Parental leave

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
All customers & staff required to wear a mask, common surfaces are sanitized regularly.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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