Restaurant Host (PM)
Job description
Currently seeking a dynamic Restaurant Host for PM and AM Shifts, to join our winning Food and Beverage team on Marco Island! Work for the BEST on the Beach! Apply today and Interview Tomorrow !
Perks
Hotel Discounts Worldwide, Free Meals, Free Parking, Beach Resort Location, Full Benefits, Medical , Dental, Vision, Life Insurance and 401K Savings Plan, Flex Shifts available
POSITION PURPOSE:
To greet guests enthusiastically and accurately seat them in a helpful, friendly, courteous and professional manner to ensure total guest satisfaction and according to established standards.
ESSENTIALFUNCTIONS:
- Efficiently seat guests in a timely manner and accommodate any and all special requests and needs. Document ALL special requests or events being celebrated on Open Table reservation program.
- Respond to guest complaints in a positive manner, negotiate a compromise and implement solution.
- Maintain clean and organized workstation. Call back guests to check on quality of food and service.
- Meet and greet guests as they arrive, offer choice of seating (inside or outside) then escort them
to their table and present menu. Ask guest for name and room number and records on card which
is placed on table for guest name use by server.
- Maintain proper set-up of dining room and maintain the cleanliness of the menus.
- Receive record and make any necessary arrangements for reservations and special functions in
the restaurant.
- Assist Food Servers to take to go orders, help deliver food, cleaning tables when needed.
- Must assist other outlets if needed.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
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