Job description

At Nespresso we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with first-rate opportunities to push the boundaries of coffee exploration.

We are seeking a passionate and dynamic Boutique Coffee Specialist for our community who will drive sales, service, and sustainability through respectful, collaborative, agile, determined, and driven interactions with clients and team members.
Our culture empowers us to provide quality coffee, experience-focused customer service and growth opportunities. Join our team as we cultivate coffee as an art to grow the best in each of us.

Nespresso offers Retail employees, performance-based incentives, and a total rewards package, which includes a FREE Nespresso machine and coffee product allowance, a 401k with Company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position)

Responsibilities:

• Be an agile coffee expert. You bring the passion, we provide the training, and you share it with the customer.
• Drive personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices with customers.
• Cultivate respectful customer relationships. Though many customers shop online these days, the store is where we meet many of our customers for the first time.
• Care about safety. We are determined to create a safe, healthy environment for our employees and customers.
• Collaborate - whether it’s assisting with cleaning, organizing stock or innovating a better way of doing things. Share your feedback and ideas to contribute to our overall success!

Requirements and Skills:

• 1+ years of experience working in retail, direct customer sales and service, or hospitality preferred
• Ability and willingness to work flexible hours including but not limited to opening and closing shifts, Saturday or Sunday shifts and holidays

Job Types: Full-time, Part-time

Pay: $16.75 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Vision insurance

Weekly day range:

• Rotating weekends
• Weekend availability

Work Location: One location

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