Security Officer III

Full Time
Cooperstown, NY 13326
Posted
Job description
Overview:
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. Recently named a Forbes America's Best-In-State Employer 2022!

$10,000.00 SIGN-ON BONUS
(connect with our Talent Acquisition team on eligibility requirements)
Responsibilities:
The Security Officer III will work Full Time, Nights under the direction of the Manager of Security Operations and the Network Director of Public Safety and Transportation, the Security Officer III performs a variety of security and safety related functions while involved in the safeguard of employees, patients, visitors and property as outlined in the Bassett Healthcare Network policy manuals. Provide parking enforcement and traffic control for all patients, visitors, and employees throughout hospital property. Gives appropriate assistance to all when needed or requested. Ability to care and maintain firearms. Ability to participate in firearms training. Ability to operate a firearm to protect self and others. Ability to maintain positive control and retention of firearm at all times.
  • Security and Safety: Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, patients, and property of BHN. Maintains security and safety to assigned areas. Maintains working knowledge of the locations of various departments, buildings, access routes, and admitting requirements.
    • The Security Officer III patrols assigned areas including all buildings within the main campus, including but not limited to the hospital, support areas, clinic, data center and storage facilities, parking lots, and affiliated properties within the Bassett Healthcare system. Checks for suspicious occurrences.
    • Operates and monitor security control panel alarms, surveillance cameras, and related security equipment to provide property, area, and visitor security.
    • Issue photo identifications for all new employees and replacement of old I.D’s for existing staff. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. Explains rules and regulations.
    • Opens and closes facility, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. Controls access to all locked areas, allowing access to authorized personnel only. Conducts night watchman patrols and special patrols required by standing or special instructions. Maintains proper logs and activities as per policy.
    • The Security Officer III takes immediate action when codes or other emergencies arise on the campus.
    • Monitors, detains, restrains, and effectively manages disruptive or combatant patients.
    • Reviews all hospital policies and procedures at least once per year, and provide feedback to the Security Manager or Corporate Support Services Director on needed or recommended changes to existing or new policies.
    • Responds to all pages received within 5 minutes of the page, responds to emergencies, all codes, and spills.
    • Contacts the On-Call grounds crew for snow removal at pre-designated times and amounts.
    • Coordinates and attends all helicopter take-off and landings as required by hospital policy and insurance carrier.
    • Knowledge and understanding of the use of force continuum and its application within a private security setting.
    • In the event of an “Active Shooter” all on duty level III Security Officer’s will immediately respond directly to the threat and take whatever necessary actions are required to neutralize the threat.
  • Parking and Enforcement: Enforces parking and policy procedural rules and regulations. Ensures parking is provided for patients, visitors, and staff through effective enforcement of applicable polices.
    • The Security Officer III enforces parking rules and regulations. Checks vehicles in patient and private parking lots for authorized parking sticker. Issues parking violation warnings, and tags and requests towing as per policy.
    • Assigns designated parking areas for staff, issues BHN entity parking stickers, and maintains the parking database.
    • Assigns special parking permits and durations, contacts staff for notice of renewal as per policy.
    • Performs patrols of parking lots, or maintains watch at designated parking areas for assistance and enforcement.
    • Assists patients, visitors, and staff when requested for lockouts, flat tires, jump-starts, and other such situations. Maintains quiet and order in all public places on the campus.
  • Investigations
    • The Security Officer III responds to and investigates situations reported to the Security Office regarding theft, vandalism, damage to vehicles, drug diversions, and missing persons.
    • Completes necessary information and maintains a log of all incidents that occur during the course of each shift and may use computer terminal to input and retrieve data.
    • Assists all law enforcement agencies when requested or required within the boundaries of hospital regulation, policies and procedures and HIPPA regulations. This will include locating employees, various types of information, brief relief for guarding inpatient prisoners, etc.
    • Reports all MVA’s to the Manager of Security and complete all necessary documentation, reports, descriptions, and photos to assist in the investigation by outside agencies including NYS Police, village P.D., and insurance agencies affiliated with of the hospital.
    • Calls Village Police Department or other authorities if required. Maintains liaison with local police agencies and assists in investigations as required and prepares reports on findings.
  • Security and Inventory Control
    • The Security Officer III collects and transport money, and handles small amounts of cash and transactions when necessary.
    • Responsible for lost and found items and maintenance of applicable logs and records.
    • Receives and maintains patient valuables in safekeeping for the duration of the hospitalization the patient utilizing proper double bag and signature procedures. Maintains records and logs. Check identification, power of attorney, etc. if a family member or friend of the patient signs for the valuables.
    • Responds and receives shipments of goods to the hospital after regular hours coordinating activities with Materials Management.
    • Assist Funeral Directors with prompt and courteous access and provide records and receipt of personal belongings of the deceased. Maintain appropriate logs and records.
    • Acts as a messenger/courier for in house transport of special reports, hazardous materials, warehouse supplies or other special duties as needed or required.
  • Performs similar or related duties as requested or directed.
Qualifications:
Bassett Healthcare Network follows the New York State and New York State Department of Health COVID-19 vaccine mandates for healthcare workers. This mandate requires COVID-19 vaccinations for personnel working for or on behalf of our hospitals and nursing homes. The New York State mandate allows for medical exemptions and religious accommodations, when appropriate. All candidates who accept an offer from Bassett Healthcare Network will be required to show proof of vaccination as required by New York State.

Education:
  • Associates Degree Preferred.
  • Security or Law Enforcement preferred (may be substituted for one year of experience).
Experience:
  • 2+ years Security officer in a public or private security force, or two years active military service with Honorable Discharge.
  • Preffered completion of official police or peace officer training academy. This training may replace some required certifications.
Licenses/Certifications:
  • Valid NYS Driver’s License.
  • Valid NYS Pistol Permit.
  • Valid NYS Armed Security Guard License or NYS Certified Police Officer/ Peace Officer.
  • CPR/AED and First Aid.
  • Aerosol Subject Restraint (Pepper Spray).
  • Completion of official police or peace officer training academy may substitute.
Benefits
Our commitment to our employees includes benefit programs that are designed to meet the various needs across our employee population.
  • Medical, dental and vision insurance
  • Life insurance and disability protection
  • Retirement benefits and more…
Throughout our network, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through employee contributions. Specific benefit offerings may vary by location and/or position.

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