Job description

About us

Party America

Located Next to O'Charley's 3282 Montgomery Hwy. Dothan Al. 36303. One stop shopping for ALL your party needs! Balloons, Balloon arches, Custom Banners, Custom Invitations, Custom T-shirts, Custom Sashes and more.

We are looking for a Shift Manager to oversee all store operations, including welcoming and helping customers. Shift Supervisor responsibilities include delegating tasks to store staff. If you have excellent organizational and team management skills and experience in the retail or party store industry, we’d like to meet you. Ultimately, you will help us create a memorable experience for our guests and increase our profitability.

Responsibilities

• Delegate tasks to staff and supervise their performance
• Learn how to make custom products. (Banners,Invitations,T-shirts and more)
• Arrange to have shifts covered (e.g. when employees take time off)
• Help staff resolve on-the-job challenges
• Balance the cash register at the end of the shift
• Ensure customer satisfaction and gracefully handle any complaints
• Open or close the store(when responsible for the first or last shift)
• Inform the next Shift Manager about pending tasks
• Report maintenance and training needs

Skills

• Proven experience as a Shift Supervisor or relevant role in a Store
• Good knowledge of retail operations
• Availability to work different shifts, including weekends
• Basic knowledge of register and reconciling cash.
• A customer service approach with the ability to manage complaints with professionalism
• Excellent organizational skills
• Team management abilities

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 3 years

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Supervising Experience: 3 years (Required)
• Customer Service: 3 years (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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