Social Services Coordinator - PACE of the Ozarks
Job description
Social Services Coordinator - PACE of the Ozarks
Washington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other.
Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision: To be the leading healthcare system in Northwest Arkansas - the best place to receive care and the best place to give care.
Values: To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated.
Position Summary
The role of the Social Services Coordinator reports to the Center Manager. This position, under supervision of the Center Manager is responsible for providing direct social work case management assistance for participants. This position collaborates with internal and external clients to increase independence and community integration through a model of self-determination for participants.
Essential Position Responsibilities
- Review care plans with participants and their families to educate regarding resources, as appropriate
- Attend, as needed, interdisciplinary team meetings to obtain and share needed information regarding participant care
- Assist participants in completing advance directives and guardianship paperwork
- Assist the social services team in securing community resources to meet participant needs
- Provide case appropriate educational materials to participants and families regarding problem solving around care-giving issues
- Accompany and transport participants to outside social service-related appointments, as needed
- Track, monitor, and document completion of services for counseling, psychiatry, and other social services
- Maintain detailed and accurate case management records in accordance with social work and electronic medical record (EMR) documentation standards
- Develop and distribute community networks and resources for elderly population of diverse ethnic and cultural backgrounds
- Serve as a participant advocate regarding benefits and services through government and community agencies
- Conduct home visits and ensure all necessary resources are provided as necessary and with guidance and training from social services team
- Maintain confidentiality regarding HIPAA
Qualifications
- Education: Bachelor’s degree in social work or related field, required.
- Licensure and Certifications: CPR, required. Drivers license and auto liability insurance, required.
- Experience: Minimum of one-year experience working with frail and elderly population is required. Experience working in a social services or psychiatric related field is preferred.
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