Job description

Who is MassageLuXe?

MassageLuxe is a premier brand that is rapidly expanding throughout the United States. We provide a spa experience that supports and encourages health, wellbeing and quality of life. MassageLuXe is focused on providing a safe, positive, rewarding and stable job environment for our entire team.

Are you the person we are looking for?

We are looking for a goal-oriented motivator who is enthusiastic about growing a Spa member base and leading a strong team of service and sales professionals to achieve their career goals. We are looking for someone who is committed to focusing on and excelling in the following management duties:

• Building client loyalty by assisting in their needs, listening and asking questions.
• Learning and understanding all Spa services and product lines.
• Selling appropriate services by utilizing your knowledge to give advice.
• Signing clients on as members by providing them with the program that suits their needs and that is the best value for them.
• Hiring, training, scheduling, and communicating effectively with all employees.
• Handling administrative tasks including but not limited to payroll, schedules, inventory, and reporting.
• Developing strategies to raise client membership expand Spa traffic, and optimize profitability.
• Upholding MassageLuXe standards of safety, cleanliness, facility repair, and equipment functionally.
• Conducting personnel performance appraisals to assist training needs and build career paths.
• Assisting is sales and scheduling appointments.
• Motivating, educating and encouraging staff to reach all goals daily, weekly and monthly.
• Maintaining a positive, upbeat, welcoming atmosphere in your Spa for both clients and employees.

Are you Qualified?

• Leadership – Must display confidence in self and others; Inspire and motivate team members to achieve Spa goals; Inspire, respect, and trust; Accept input from others and grow from feedback; Provide vision and inspiration to peers and subordinates; Give appropriate recognition to others; Be passionate and optimistic.
• Problem Solving – Identify and resolve problems in a timely manner; Listen and communicate with customers and team members to resolve issues amicably. Look for ways to improve and promote quality; Apply feedback to improve performance.
• Planning/Organizing – Use time efficiently; Set goals and objectives; Follow and complete daily, weekly, and monthly checklists; Delegate and verify all tasks have been completed adequately; Develop performance improvements plans to aid in achieving Spa goals. Follow through on commitments.
• Professionalism – Approach others in a respectful manner; React well under pressure; Treat others with respect and consideration; Accept responsibility for own actions; Monitor own work and delegate duties to ensure quality.
• Must be able to work flexible hours including weekends.
• Sales experience is a MUST
• Previous management experience require.

Why should you choose MassageLuXe:

• Above average pay with generous monthly incentives and bonuses
• Professional and safe work environment
• Fun, marketing events e.g., charity sponsorships, 5K’s, health fairs
• Employee contests
• Employee rates on all services and products
• Unlimited use of the HydroLuXe table

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• How many years of sales experience do you have?

Experience:

• Customer service: 5 years (Required)
• Retail Store Managers: 2 years (Required)

Work Location: One location

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