Principal Objective

Administer and manage user access for a variety of applications across Brookline Bancorp. Work with internal business units to ensure accurate provisioning of user access requests.

Maintain the Microsoft Access employee system database to record employee system access for applications as administered by Support Services.

Principal Duties and Responsibilities

• Database user management such as; adding, modifying, deleting and terminating user access
• Ensure all requests for access or modification of access are properly requested and authorized
• Responsible for record keeping of all user access requests
• Maintain records in Microsoft Access database of user application access including uploading reports
• Work with ISO on periodic reviews of existing JHA and ancillary applications user access to ensure alignment with bank policies
• Provide user administration services for numerous JHA and ancillary applications hosted both internally and externally
• Write, maintain and administer user administration documentation for bank applications.
• Partner with Systems Support Manager and enterprise-wide business units to develop, maintain and communicate systems releases and upgrades
• Assist with the preparation, distribution and documenting of user audit reviews for applications administered by Support Services
• Provide day-to-day user support related to user access and permissions for applications administered by Support Services

Job Specifications (Skills, Knowledge and Abilities Required)

• Bachelor’s degree or minimum 3-5 years banking experience
• Microsoft Access knowledge an advantage but not required
• Overall understanding of Bank Operations
• Ability to multitask, prioritize and problem solve
• Understands the features and capabilities of the Bank’s banking applications
• Attention to detail
• Strong organizational, verbal and written communication skills

Behavioral Skills:

• 
  Consistently demonstrate behaviors associated with Brookline Bancorp’s Core Four values: adaptability, accountability, leadership, and teamwork.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.