Vision: Wisconsin's first choice for casino entertainment.
Mission:: Gaming professionals working together to provide a friendly, safe, and fun gaming experience.
Values:: P:rofessionalism, A:ccountability, R:espect, I:ntegrity, S:incerity.

The duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position.

SALARY: $8.00/Hr Plus Tips
(Employees will receive 5% below the negotiated pay rate during their probationary status.)
(Average range tips Per Hour: $20.00-$27.00)
PAID TRAINING: $15.00/Hr :

Shift Differential: :
Monday-Thursday (6pm to 6am) - $1.00 per hour worked
Friday 4pm to Saturday 4am - $3.00 per hour worked
Saturday (4am to 4pm) - $2.00 per hour worked
Saturday (4pm to 4am) - $3.00 per hour worked
Sunday 4am to Monday 6am - $2.00 per hour worked


POSITION SUMMARY: :

Conduct assigned games according to Oneida procedures. Exchange cash for gaming chips, deal multiple card games, and provide quality customer service.

DUTIES AND RESPONSIBILITIES: :

• Provide excellent customer service for all internal and external customers of the Table Games operations at all times and in all activities.
• Ensure game protection, accurate payouts and game pace that meets guest expectations and maximizes hands per hour.
• Deal an assortment of Table Games as assigned by supervisor.
• Safeguard company assets.

STANDARD QUALIFICATIONS:

• Knowledge in positive public relations and providing exemplary customer service.
• Knowledge and understanding of blackjack and various Table Games.
• Skill in accurately recording numbers and payouts.
• Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.
• Ability to apply basic mathematical skills. (Must pass a Payout Math Test):
• Ability to handle stressful situations while maintaining positive guest satisfaction.
• Ability to work a flexible schedule that will include nights and weekends. Ability to work overtime when assigned.
• Ability to perform duties in a professional and positive manner.
• Ability to demonstrate outstanding guest service at all times.
• Ability to represent organization in a professional manner while building rapport and confidence.
• Ability to deal the game of Blackjack in a quick, friendly and accurate manner.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Must present a professional appearance and demeanor as a representative of the Oneida Tribe in dealing with the general public.
• Must adhere to strict confidentiality in all matters. (Must sign a confidentiality statement prior to employment.):
• Must be willing and able to obtain additional education and training. :
• Must pass a pre-employment drug screening. Must adhere to the Tribe's Drug and Alcohol Free Workplace Policy during the course of employment.
• Must pass a background security check with the Oneida Nation in order to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming Ordinance as they pertain to the position. A temporary license or Gaming License issued by the Oneida Gaming Commission is required as a condition of employment and continuing employment within the Oneida Nation’s Gaming Division.

MINIMUM QUALIFICATIONS:

• Must be eighteen (18) years of age or older.
• High School Diploma, GED Diploma, or HSED Certification is required within one (1) year of employment. (Must be enrolled in a GED Program prior to the end of probationary period and provide documentation to the HRD Office for employment personnel file.) :Applicants age fifty (50) and older are exempt from this requirement.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: :

• Frequently stand for extended periods; use hands to finger, handle, reach with hands and arms.
• Occasionally stand, walk, bend, stoop, kneel, crouch, and lift and/or move up to twenty-five (25) pounds.
• Employee must be able to spend a significant amount of time twisting and turning with upper extremities extended across gaming table with repetitive motions.
• Employee must be able to speak, hear, and smell. Must have depth perception and peripheral vision. Must be able to see near, far, and in color.
• Work is performed in a Casino setting with exposure a high noise level. Work environment may NOT: be smoke, noise or dust free.