The Veterinary Assistant will assist veterinary technicians and staff veterinarian in providing efficient high quality patient care. All tasks performed by the assistant will be in compliance with required levels of supervision as outlined by the Missouri Veterinary Medical Board (MVMB)

Provide all client services for the University of Missouri’s Veterinary Health Center in Kansas City, a small animal emergency hospital. The hospital is open nights, weekends and holidays. Ability to work these hours is required

Responsibilities include but are not to: Answering all incoming phone calls. Greeting clients who have brought their pet for emergency care, and collecting client and patient information. Entering patient information into electronic medical records system and checking patients into the hospital. Assisting with financing needs. Facilitating communication between clients and medical personnel. Discharging patients and collecting payments. Effectively and compassionately managing dynamic, potentially stressful client encounters. Working closely with veterinarians, veterinary technicians, and other veterinary assistants to ensure compliance with veterinary business rules. Maintaining the general appearance of the waiting room and reception area as well as the cleanliness of the clinical treatment areas.

Although the front desk functions are a priority of this position, they will also be expected to assist the doctors and veterinary technicians as needed with patient evaluation and care.

Salary commensurate with education and experience.

Salary: $16.25/hour

Grade: GGS-004

University Title: VETERINARY ASSISTANT

Internal applicants can determine their university title by access the Talent Profile in myHR.

The Veterinary Health Center at Kansas City is an Animal Emergency Clinic and is open nights, weekends and holidays. Shifts will be nights, weekends and holidays and will be discussed during interview process for further clarification.

High school diploma or equivalent experience from which comparable knowledge and skills can be acquired is necessary.

Previous work in Veterinary Clinic or medical setting. Knowledge of veterinary vocabulary and medical terminology. Excellent communication and customer service skills.

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice President of Human Resource Services/Affirmative Action officer at 573-882-7976.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.