Organization:

SHSO-Sutter Health System Office-Bay

Position Overview:

Contributes to the development, implementation, monitoring and evaluation of systems, programs and policies designed to reduce or eliminate loss/risk exposure. Conducts investigations or supports primary investigator in investigations related to clinical and non-clinical patient safety reports, provides analysis, identifies potentially compensable events, and follows-up with department as appropriate. Maintains case documentation and status in tracking system. Provides consultative services to affiliate leadership, staff and committees or task forces.

Job Description:

This role will cover the supporting various Sutter affiliates located in Burlingame, Palo Alto, San Jose and Santa Cruz and other locations as assigned. Hybrid position with weekly onsite expectations in Santa Cruz. There is an option to work from home when not on site.

EDUCATION
Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's: Risk Management, Insurance, Finance, Business Administration, Healthcare Administration or related field or equivalent education/experience

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:

• 2 years experience in healthcare risk management.
• 2 years experience developing, implementing and/or monitoring of healthcare risk management related programs or services.
• 2 years experience with conducting investigations related to patient/employee safety and/or liability claims.

SKILLS AND KNOWLEDGE

• Working knowledge of relevant laws, regulations, and industry standards and best practices related to healthcare risk management.
• Knowledge of risk management process, best practices and methods used to limit exposure to liability and risk.
• Knowledge of relevant healthcare privacy standards, laws and regulations.
• Critical thinking and analytical skills with a keen attention to details.
• Ability to identify and assess situations/issues presenting an existing or potential risk exposure.
• Possesses investigative and interviewing skills to obtain the necessary information to draw logical conclusions.
• Demonstrates a proactive approach in identifying and addressing issues and concerns.
• Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.
• Displays a customer service focus in all decisions and actions.
• Ability to communicate through verbal and written means.
• Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
• Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
• Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
• Ability to maintain and work discreetly with confidential information.
• Ability to use essential applications and/or databases associated with the role’s duties and responsibilities.

Pay Range: $52.67 - $79.01 per hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Friday, Monday, Thursday, Tuesday, Wednesday

Weekend Requirements:

Saturday, Sunday

Benefits:

Yes

Unions:

No

This position is work from home eligible.

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

0

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.