Exit Booth Agent- Enterprise, National & Alamo
Job description
The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Starting compensation for this position is $17.00 / hour working 40 hours a week
- Earn up to $750 / month in bonuses!
Location: 24530 E 78th Ave, Denver CO, 80249
Schedule start times: 8am, 10am, 12pm, 2pm, 4pm, 6pm and 8pm
Our employees also enjoy a competitive benefits program (medical, dental, and vision benefits, PTO, etc.), an employee wellness program, 401K and profit-sharing, participation in a national discount program with numerous preferred partners, and employee-discounted rental cars for you and your family!
Responsibilities:
- Greet customers when they arrive to the exit booth and give them your undivided attention while assisting them
- Verify car information and VIN number for security and car control
- Attach the vehicle to the customers contract after verifying their information
- Prepare all rental documents accurately and completely
- Offer additional optional products to customers such as our refueling option
- Assist customers with directions, maps, local area information, and appropriate service information
- Maintain the appearance of the booth and surrounding areas to present a neat and orderly image
- Stock exit booth with appropriate supplies to meet the needs of our customers and ensure that you are set up
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
Equal Opportunity Employer/Disability/Veterans
Qualifications:
- Must be at least 18 years of age
- Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must not have any drug or alcohol related conviction (DUI, DWI, DWAI) on record within the past 5 years
- Must be able to work a 40 hour work week
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