Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a Field Administrative Assistant to assist the Accounts Receivable Team and operational management in perpetual and ad hoc administrative tasks. The right candidate may be experienced in working in a related office setting; will be able to provide outstanding customer service, internal and external; be motivated and driven to learn about the thriving telecommunications industry; and be an excellent team player. We offer a collaborative environment with a great work culture that encourages learning and pushes you to rise to the next level!

Responsibilities

• Receive and enter incoming work from various sources (email, PDFs, paper, FTP sites, customer databases, etc.) into online database software accurately and within established timeframes.
• Track and return electronic deliverables to various customers from various sources accurately and within established timeframes. Escalation when needed.
• Book travel for managers and employees traveling to job sites or customer offices. This includes booking, modifying, and cancelling plane tickets, rental cars, and hotel rooms, as well as tracking how these costs should be expensed and performing monthly reconciliation.
• Receive, review and submit Subcontractor invoices for approval. Escalate when needed.
• Review credit card charges for flights, hotels, and miscellaneous company expenses and allocate charges to the correct department.
• Receive direction from AR Specialists, AR Supervisor or AR Manager on AR-related tasks including but limited to timesheet corrections, creating preliminary and/or final invoices, submitting invoices in customer portals or via email, and communicating with customers on invoice issues.
• Work as a team player to accomplish the tasks assigned, this includes working well with others. Interaction including but not limited to peers, project coordinators, project managers, customers, vendors, etc. taking place on a daily or otherwise frequent basis.
• Compilation and distribution of data and report creation as needed.
• Ad hoc excel work, scanning, filing, shipping, and other miscellaneous office duties as directed.
• Create and promote the company image through exercising sound and ethical business practices as related to employees, the public and customers. This includes ensuring that service and quality provided to customers is satisfactory.
• Maintain confidentiality on all data and information relative to customers and sensitive internal reports.
• Must support the goals and initiatives of both the department and company.

Qualifications we are looking for

• Self-motivated, driven, and personable candidates with a experience in related field of study, and/or equivalent work experience preferred. High school diploma or equivalent required.
• A minimum of 1-3 years of experience in a business setting or related field strongly preferred.
• Advanced Microsoft Office skills: Excel, Outlook, Word, Teams, etc. Experience with Access or similar databases is a plus!
• Strong interpersonal and communication skills.
• High attention to detail and ability to follow through on multiple priorities.
• Ability to handle sudden priority shifts and be able to switch tasks easily without gaps in productivity and with an understanding attitude.
• Ability to communicate in English both written and verbally, prepare reports and plans.
• Ability to take direction and work independently.
• Willingness to learn; adapts and accepts increased responsibility.
• Highly responsible, resourceful, dependable, and self-motivated.
• Must be able to sit for extended periods of time.
• Must be able to use a keyboard and mouse for extended periods of time.

Shift is full-time, 40 hours per week minimum, Monday – Friday, 8:00 AM – 4:30 PM EST. Must be flexible, and willing and able to work outside normal business hours as necessary.

Additional Information

• Pre-employment screenings, including reliable Internet connection test, background check, and drug test required.

CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.