Job description

The Hampton Inn by Hilton Columbus Dublin is currently seeking candidates for the position of Assistant General Manager (AGM).

We are looking for that leader with a passion for hospitality and customer service, a great coach and mentor that can develop a dream team. An overall trendsetter that can take our service and associates to the next level.

This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including department heads such as Executive Housekeeper, Director of Sales and the Chief Engineer. The AGM assists the General Manager in leading the team in development and implementation of property-wide strategies, ensures implementation of the brand service culture and brand initiatives with the objective of meeting or exceeding guest expectations time and time again!

Role Responsibilities:
- Ensures that all brand standards are being maintained in each area of the property
- Oversees the operation of all hotel property departments
- Maintains current licenses and permits as prescribed by local, state and federal agencies
- Provides a safe working environment in compliance with OSHA/MSDS
- Ensures compliance with all corporate accounting procedures
- Ensures each department has accurate and complete inventory and all supplies are
maintained
- Motivates and empowers staff to solve guest issues
- Focused on guest satisfaction scores and strategies for improvement
- Provides excellent customer service by being readily available/approachable for all guests
- Ensures training and onboarding of all new team members are thorough and completed
in a timely fashion
- Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas

Prior hotel experience in a branded hotel is a must and previous Hilton experience is highly preferred but not required.

Job Type: Full-time

Pay: $34,543.13 - $45,600.33 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• On call
• Overtime
• Weekend availability

Ability to commute/relocate:

• Dublin, OH 43017: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Work Location: In person

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