WHO WE ARE
Polaris Pharmacy Services is an industry leader in long-term and post-acute care pharmacy.

OVERVIEW

The Intake Specialist is responsible for creating new patient profiles in the operating system, adding all patient demographics, physician, insurance information, and attaching the faxed documents to the patient's profile. Correspondingly will contact the facility for any missing information and ensure documents for existing patients are attached to the existing patients' profile.

RESPONSIBILITIES

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  Gathers complete patient information accurately and enters it into the patient electronic medical record (EMR).
• Verifies insurance eligibility, benefits coverage, patient financial responsibility.
• Manages patient documents promptly and accurately received in the patient EMR.
• Obtains necessary information and enters data into patient EMR to ensure compliance with state and federal regulatory agencies and ACHC standards.
• Cancels Pending/No-Go referrals when appropriate.
• Documents patient-related activities/information in the patient’s EMR.
• Consults with other company personnel on difficult or unusual referrals, as appropriate.
• Complies with all company policies and procedures.
• Maintains confidentiality of patient information and company information.
• Respects and protects the confidentiality of all information concerning patient care services.
• Observe the organization’s formal and informal policies for the handling of patients’ rights and confidentiality.
• Observe the organization’s confidentiality agreement.
• Follow all procedures as described by the Accreditation Commission for Health Care (ACHC)and the company policies and procedures related to HIPAA.
• Maintain and update spreadsheet information for each patient.
• Exhibits flexibility when work assignments need to be adjusted to meet service, delivery, and workload needs of the team
• Comply with departmental policies regarding safety, attendance, and dress code
• Overtime, holidays, and weekends may be required and/or expected
• Conduct job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
• Other duties as deemed necessary by the manager

QUALIFICATIONS

• High School diploma or equivalent
• Long Term Care (LTC) experience required.
• Have experience with pharmacy management software for LTC.
• Able to read, write, speak and understand the English language
• Able to work in a fast-paced environment
• Basic computer knowledge skills required
• Basic math and analytical skills
• Proficient in Microsoft Word, Excel, and Outlook required
• Good organization/Attention to detail
• Reliable
• Able to work various shifts and days
• Adaptability to an ever-changing environment

PHYSICAL DEMANDS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

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  May sit or stand seven (7) to ten (10) hours per day
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
• May be necessary to work extended hours as needed
• May lift and/or move up to 50 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

HOLIDAY & PTO POLICY

We provide qualifying full-time employees with 23 PTO (Paid Time Off) days annually. PTO is used for holidays, vacation, sick leave, and personal leave.

Please note we are a long-term care pharmacy open 24-hours a day, 7 days a week. And schedules may change as determined by the needs of the business.

BENEFITS – For full time Employees

• Medical, Dental, and Vision Insurance
• 401K
• Life Insurance
• Short-term and Long-term disability