Job description

Queens Consultation Center, LLC - a mental health group of professional licensed clinicians has openings for the following positions:

RECEPTIONIST FULL TIME 40 HOURS A WEEK

Main Job Tasks and Responsibilities:

• answer telephone, screen and direct calls
• take and relay messages
• provide information to callers
• deal with queries from the public and customers

• ensure knowledge of staff movements in and out of organization
• monitor visitor access and maintain security awareness
• provide general administrative and clerical support
• prepare correspondence and documents
• receive and sort mail and deliveries
• schedule appointments
• maintain appointment diary either manually or electronically
• organize conference and meeting room bookings
• co-ordinate meetings and organize catering
• monitor and maintain office equipment
• control inventory relevant to reception area
• Patient balance Collections
• tidy and maintain the reception area

Education and Experience

• high school diploma generally required
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software application
• knowledge of customer service principles and practices
• keyboard skills
• ability to work a switchboard
• Bilingual- Spanish Preferred

Key Competencies

• verbal and written communication skills
• professional personal presentation
• customer service orientation
• information management
• organizing and planning
• attention to detail
• initiative
• reliability
• stress tolerance

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Rego Park, NY 11374: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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