Job description

Flik Hospitality Group
Salary: $46000 / year
What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.__
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_We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish._

Job Summary
The Meeting and Events Planning Manager is responsible for the coordination of all conference group related activities and will act as the primary liaison between the group and the staff of managed meeting space. They are the primary contact to schedule room reservations for any managed spaces within the account location. They assist with booking, room configurations, any needed presentation supplies and AV needs. They are key to ensuring conferences and events go smoothly and seamlessly.
Key Responsibilities:

• Serve as the main point of contact for assigned events.
• Offer creative suggestions and recommendations while coordinating and verifying Transportation, Meeting Room Setup, Audio Visual, and Food and Beverage.
• Establish and maintain a positive professional relationship through effective and timely communication with the client and the staff of managed meeting space to distribute a group’s needs. Vehicles: daily reports, group messages, shared mailbox, conference review, written and verbal communication.
• Support each group on the day of their event, checking in to ensure that group requirements are met before meeting kickoff and throughout the day. Follow up with the host post-event for feedback (what can be improved, what worked well, etc.)
• Host precon meetings and walk-throughs as required for events.
• Ensure complete cancellation details into the reservation system, confirming any meeting cancellations to the client by email and applying cancellation charges as appropriate
• Work with the client and the Catering team to plan standard and special food and beverage events, documenting such events within the reservation system.
• Participate in daily and weekly Planning Meetings, reviewing the details of events which he or she has been working on, answering questions from staff members, and discussing relevant logistical matters
• Communicate effectively with Strategic Partner staffs to ensure that meeting space standards are met and that contractual obligations (written and verbal) are fulfilled. Examples: janitorial, catering, facilities, etc.
• Requires ability to move quickly and frequently throughout the property several times a day, as well as some furniture movement (tables, chairs, AV equipment).
• Conduct inspections of conference facilities and submit work orders for any needed maintenance.
• Performs daily walk through of floor to ensure cleanliness and properly working equipment in conference rooms.
• Ability to utilize multiple reservations systems in order to book reservations and distribute confirmations via Gsuite.
• Track ongoing meeting requests and work proactively with key clients to maximize space utilizations rates
• Open communication with Guest Services team in regards to same and next day visitors

Preferred Qualifications:

• High School diploma or equivalent, college degree preferred
• Minimum of three years of experience in a conference center or corporate environment preferred
• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
• Excellent oral and written communication skills
• Strong computer skills and knowledge of office technology/equipment
• Familiarity with GSuite a plus
• Exceptional client service skills to exceed expectations
• Excelling as a team member, with a passion for delivering the Platinum Service® standard and focused on total customer satisfaction
• Work schedule varies based on the needs of the client and operation

Flik is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**
*Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Req ID: 1186575
Flik Hospitality Group
JEANNE M LANE
[[req_classification]]_
_ Location: 15075 Capital One Dr., Henrico, VA 23238_
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Location: 15075 Capital One Dr., Henrico, VA 23238

Job Type: Full-time

Pay: $46,000.00 - $47,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

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