Job description
Overview:
Position Summary: Provide confidential administrative support to the regional manager and limited support to his/her management staff. Work in conjunction with regional manager on individual and confidential projects. Represent the Company in a professional manner. Prepare presentations, correspondence, memos and reports. Resolve routine and complex inquiries independently. Organize and maintain confidential files. Coordinate appointments, meetings, and travel, and support regional staff and franchisees. Responsibilities:
Location: Winter Springs, FL - Southeast Region
Position Summary: Provide confidential administrative support to the regional manager and limited support to his/her management staff. Work in conjunction with regional manager on individual and confidential projects. Represent the Company in a professional manner. Prepare presentations, correspondence, memos and reports. Resolve routine and complex inquiries independently. Organize and maintain confidential files. Coordinate appointments, meetings, and travel, and support regional staff and franchisees.
- Prepare correspondence, memos and reports, and complete special projects as requested. Represent company professionally with internal and external contacts.
- Screen mail, phone calls and visitors. Resolve routine and complex inquiries independently.
- Schedule and coordinate arrangements for regional seminars, workshops and other special meetings.
- Schedule and coordinate appointments, interviews, meetings, and conference calls, and prepare travel itineraries.
- Provide FPT support regarding sales planning and tracking; payroll; vacation and FHs; Performance Commitment; and OSHA reporting.
- Coordinate and assist with franchisee and associate start-ups and terminations.
- Prepare PowerPoint presentations for staff and for senior management
- Organize and maintain confidential files and correspondence.
Administer regional sales contests which includes:
- Serving as contact person for regional sales force regarding rules, results, etc.
- Developing, preparing and analyzing statistical reports
- Contacting Erffmeyer, or other prize provider, regarding results, winner information, award orders, etc.
Provides a wide range of statistical preparation including, but not limited to:
- Budget preparation
- Sales forecasts
- Expense reporting
- Truck alarms
- Van count
- Accident reporting
- Minimum of five years progressively responsible experience as an administrative assistant. Associates degree preferred.
- Sound understanding of organizational policies and practices.
- Excellent skills in prioritizing work. Demonstrated ability to maintain confidential information and operate independently.
- Excellent interpersonal, communications, organizational and computer skills.
- High level of computer literacy including strong knowledge of Word, Excel and PowerPoint.
- Ability to schedule appointments, travel, conference calls and meetings using various methods.
- Customer service skills are essential.
The following individual characteristics:
- Adaptable and Flexible
- Detail-oriented
- Self-motivated
The following competencies:
- Judgment
- Commitment
- Communications
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