Job description
Senior Data Analyst
Who are we?
Apollo Neuroscience is pioneering new ways to empower people to live healthier lives by addressing the root of stress and anxiety: the nervous system. Balancing and calming the nervous system is essential to building resilience to stress. Originating from research in neuroscience and psychiatry at the University of Pittsburgh, Apollo Neuro, our debut product, is the first scientifically-validated technology to improve the body’s resilience to stress. Unlike most other wearables, Apollo Neuro is not a biometric tracker, it is a wearable therapeutic that uses vibration to support the body’s recovery from stress.
Apollo Neuro’s culture is built on a deep and genuine commitment to improve access to mental health. We’re a growing start-up that’s through Series A, and our shared value is empathy. Kindness and inclusion are key, and we have a respectful and friendly company culture. Our departments function collaboratively and intimately to build rapport and support individuals. We’re an entirely remote, distributed team with roots in Pittsburgh and the Bay area.
About our work environment:
When you join Apollo Neuro, you join a team that values empathy, respect, and a strong work ethic. As an employee, you’ll join the team on a journey of mission-driven rapid growth, with a real opportunity to influence the company, product, and users. Apollo Neuro employees receive competitive compensation, and benefits including competitive PTO, healthcare benefits, 401K with a match, and more.
We’re results focused, and we believe that clearly defined goals combined with great people, empowerment, and autonomy create the highest quality results. We’re confident that inclusive and diverse teams working toward an important mission have the capacity to create extraordinary impact.
Who are you:
We’re looking for a results-driven Senior Data Analyst who can dive into our business intelligence data and help bring our product development, customer acquisition, and retention efforts to the next level. You are an expert in gathering business requirements and translating them to data solutions, and highly skilled at defining use cases and simplifying complex concepts. Your work will be integral to informing our strategy and operations.
As Sr. Data Analyst, you will need to work closely with various departments. Experience managing multiple stakeholders is a must and experience leading a team is a big bonus. You will work cross-functionally with data engineering and department stakeholders to extract insights about the performance of our marketing, product usage and customer lifecycle efforts. You’ll also be the key driver for cohort analyses, attribution and lifetime value modeling.
You have demonstrated experience in Marketing and Product analytics, and have a high level of comfort with the concepts and methodologies for attribution, incrementality, a/b and split testing, product experimentation, cohort tables, and subscription and customer retention dynamics. You have worked with data feeds from e-commerce martech, in-app, and platform-based channels like paid social, search, email/customer lifecycle, and SaaS/subscription products.
If you get excited about data-driven decision making, we’d love to hear from you.
Responsibilities include:
General Business Intelligence and Reporting
- Create BI dashboards and bring data visualization against OKRs to life
- Automate data input processes (write macros/queries/formulas)
- Support financial reporting needs with automated reports and ad-hoc analyses
Growth and Retention
- Build and manage cohort analyses and subscription churn analytics for retention and engagement initiatives
- Partner with the growth marketing team to advance our attribution methodology
- Develop customer lifetime value models and provide insights to drive high quality customer acquisition
- Support experiment design and provide analysis / insights across web and app
Customer Experience
- Support customer insights and segmentation exercises
Product and Product Marketing
- Analyze and report on app engagement behavioral trends
- Provide insights on Product/Feature adoption, retention, engagement and success/failure of specific KPIs
- Develop and define baselines and progress towards success or failure against goals
Leadership
- Potentially lead a team of additional analysts, whose work will be the crux of decision making
Your qualifications:
- Bachelor's Degree in Information Systems, Statistics, Business, or related field preferred OR equivalent professional experience
- 5+ years of experience working with business data for analytics and reporting (Marketing, CRM, financial, sales, product usage, and others)
- Prior experience working in B2C marketing analytics
- Ability to effectively work with business and product leads; strong cross-functional communication skills that help push projects forward and encourage the development of new collaborations
- Fluent in SQL and advanced proficiency with Excel / Google Sheets, and comfortable with a programming language such as Python, R, or Spark. You know your way around analytical and aggregate functions, complex joins, window functions, and are confident in wrangling all types of data in SQL
- Required: Familiarity with Sigma
- Familiarity with business intelligence tools like Looker and Amplitude or similar
- Well-rounded skill set that includes some of each of the following statistical analysis techniques: linear regression, time series analysis, experimental design, hypothesis testing, and A/B testing
- Minimum 4 years of experience in Marketing / Customer analytics space
- Big Query / DBT database (highly desirable), Fivetran ETL, Klaviyo CRM, Shopify Plus eCommerce, Firebase SDK, Hi-Touch reverse ETL / CDP
- SQL (Advanced), Hive, Python, R
- Data Visualization: Tableau, Looker,Domo, Datorama (Salesforce)
Term:
- Full Time
- Immediate Hire
Location:
- Remote
Equal Opportunity:
At Apollo Neuro, we believe that having a team of diverse backgrounds and voices working together allows us to create the best possible product and technology to increase access to improved mental health. Apollo Neuro is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accessibility@apolloneuro.com.
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