Technical Support Aide Series - Subpoena
Job description
Salary Range:
This position involves performing tasks related to the processing of subpoenas, court-ordered documents, and HIPAA authorization for employment-related and medical records regarding New York City Transit employees and Access-A-Ride customers.
- Responsible for the receipt, data entry, processing, and responding of high-volume Subpoenas and HIPAA Authorizations for employment-related and medical records regarding New York City Transit employees.
- Hand delivers or arranges for the delivery of essential records to the various court clerks throughout the city.
- Prepares invoices for photocopies of requested records while verifying and collecting the fees charged.
- Prepares routine memos, correspondence, confidential and sensitive documents in response to legal request from the Assistant District Attorney’s offices and all other Legal Government Agency.
- Maintains files and keeps track of important personnel documents.
- Must exercise a high degree of independent judgment, discretion, and tact in dealing with persons at all levels of the MTA organization.
- Performs all other clerical and administrative tasks as requested by the manager.
Graduate from a senior high school or evidence of having passed an examination for a high school equivalency diploma and one (1) year of satisfactory full-time, paid clerical experience; or
A satisfactory equivalent.
The incumbent must possess the following skills:
- Proven ability to assess and prioritize a large volume of work
- General computer proficiency
- Computer research proficiency using internet and other computer resources
- Microsoft Office Suite, including Word and Outlook
- Excellent interpersonal communication
- Excellent oral and written communication
Based on evaluation of education, skills, experience, and interview.
Appointment may be at a comparable level to current level of selected candidate (if necessary).
As an employee of NYCT, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than$105,472. (this figure is subject to change) per year or if the position is designated as a policy maker.
NYC Transit offers competitive compensation and a robust benefit package that includes:
Pension Plans
Qualified applicants can submit an online application
The MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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