Customer Service Representative

Full Time
King of Prussia, PA 19406
$18 - $21 an hour
Posted Today
Job description

Our client, a leading medical supply company, is seeking customer service representatives for a great on-site opportunity in King of Prussia, Pa!

This position is a100% on-site role in King of Prussia, Pa

Job Details for Customer Service Specialist:

  • Hours: Monday - Friday, Normal Business Hours
  • Pay: $18 - 21 / hour, based on relevant experience
  • Benefits, Paid time off, and 401k after probationary period

Job Responsibilities & Description for Customer Service Specialist:

  • Identifying needed equipment and supplies and instructing clients on the safe and proper use, including maintenance.
  • Receiving orders by telephone or fax and preparing all necessary paperwork to ensure timely delivery and set-up.
  • Reviewing and processing all necessary paperwork related to billing and collection.
  • Obtaining and verifying insurance coverage for all items before equipment and supplies are delivered.
  • Reviewing, preparing and maintaining all documentation to be included as part of the client file.
  • Contacting physicians, when necessary, to clarify orders received with respect to prescribed home medical equipment, services and supplies.
  • Collecting payments from clients who obtain equipment supplies with financial responsibility.

Job Requirements for Customer Service Specialist:

  • Minimum one-year call center or sales experience.
  • High school diploma or equivalent with additional college preferred.
  • Prior knowledge of the medical field, with experience in home health care preferred.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, customer service specialist, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, customer service specialist, maintenance mechanics and office managers.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


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